Business Growth Partner Terms of Engagement
Operating standards, ethical sales obligations, commission calculation frameworks, and delivery protocols for authorized Bhuvanesh Groups technology distribution partners.
1. Purpose & Scope of Engagement
These Partner Terms & Code of Conduct govern the commercial engagement between Bhuvanesh Groups (the "Company") and authorized individuals, agencies, or business entities registered as Business Growth Partners, Authorized Resellers, or Technology Referral Partners (hereinafter referred to as the "Partner").
By submitting a Partner Application or accepting a Partner Welcome Pack, the Partner agrees to operate in strict compliance with these terms alongside their specific written agreement.
2. Independent Commercial Entity Relationship
The legal relationship between Bhuvanesh Groups and the Partner is strictly that of independent commercial contracting parties under the Indian Contract Act, 1872:
- Nothing in this engagement creates an employment relationship, employer-employee status, master-servant contract, agency, or partnership under the Indian Partnership Act, 1932.
- The Partner has no authority to bind Bhuvanesh Groups to any unauthorized contracts, financial guarantees, debt obligations, or legal settlements.
- The Partner is solely responsible for its own business premises, staff salaries, local taxes, insurance, and independent commercial costs.
3. Code of Professional Conduct & Market Ethics
To maintain the highest market reputation across all Indian states and districts, the Partner covenents to adhere to the following strict code of conduct:
- Truth in Advertising: Partners must present software features, capabilities, and delivery times accurately. Inventing non-existent features, fake government approvals, or unverified enterprise certifications is strictly prohibited.
- Zero Earnings Guarantees: Partners must never promise or guarantee a client that purchasing software will generate a specific revenue, profit margin, or return on investment.
- Authorized Pricing Compliance: All client quotations must align with authorized Bhuvanesh Groups rate cards. Under-quoting or unauthorized discounting that undermines market integrity is prohibited.
- No Personal Cash Collections: All client payments (advances, milestone payments, AMC renewals) must be deposited directly into the designated corporate bank accounts of Bhuvanesh Groups. Partners are strictly barred from collecting client software fees into personal accounts.
4. Lead Attribution & Registration Protocol
To prevent territory disputes and protect the business development efforts of our partners, Bhuvanesh Groups enforces a transparent lead registration policy:
| Lead Rule | Operational Protocol | Protection Period |
|---|---|---|
| First-to-Register | Lead logged via authorized WhatsApp/Email portal with client company & contact name. | Instant logging timestamp |
| Active Due Diligence | Partner conducts verified product demo or submits formal quotation. | 90 Days protection |
| Duplicate Leads | Resolved in favor of the partner with the earliest verified demonstration record. | Dispute committee review |
| Inactivity Expiry | If no documented follow-up occurs within 90 days, the lead returns to general pool. | Automatic release |
5. Commercial Margin Structure & Settlement SLAs
Partner earnings are calculated and disbursed under the following clear commercial rules:
- Commercial Share Rate: Partners receive an agreed commercial revenue share of 30% to 40% on eligible software setup fees, platform licenses, and approved custom builds, as specified in their formal agreement annexure.
- Calculation Formula:
Net Commission = (Gross Client Receipts − Applicable GST − Third-Party Direct Pass-Through Costs) × Agreed Margin %. Direct pass-through costs include dedicated third-party app store accounts, specialized SMS credits, or custom API licenses purchased specifically for that client. - Disbursement SLA: Partner commissions are disbursed within seven (7) banking business days following the realization and settlement of client payments into Bhuvanesh Groups' bank account.
- Recurring AMC Splits: On eligible software platforms renewed under Annual Maintenance Contracts (AMC), the Partner receives ongoing renewal commission splits for all retained clients in good standing.
- Adjustments: If a client payment is lawfully refunded, charged back, or reversed, the corresponding partner commission is adjusted in the subsequent settlement cycle.
6. Division of Responsibilities & Delivery SLAs
Our model is built on an uncompromising separation of responsibilities:
| Partner Responsibilities (Sales & Front-End) | Bhuvanesh Groups Responsibilities (Engineering) |
|---|---|
| Local business relationship development & prospecting | 100% cloud server provisioning, database setup & hosting |
| Demonstration of ready-to-sell software platforms | Software white-label customization (client logo, brand colors) |
| Collecting client requirements & scope sign-offs | 99.5% server availability SLA and cloud DevOps maintenance |
| Initial client communication & contract coordination | Regular security updates, bug fixes & GST tax updates |
| Arranging client review meetings & collecting payments | Senior Solution Architect video demo support for complex deals |
7. Intellectual Property & Non-Circumvention
The Partner covenants that all intellectual property rights associated with Bhuvanesh Groups software remain our exclusive asset:
- No Source Code Rights: Partner status does not convey any right to inspect, copy, decompile, or own proprietary source code, software architecture, or backend repositories.
- Non-Circumvention: The Partner expressly agrees that for a period of eighteen (18) months following introduction of a client, the Partner shall not bypass Bhuvanesh Groups to deliver software directly or through competing vendors.
- Non-Solicitation: The Partner shall not solicit, hire, or induce any engineer, developer, or employee of Bhuvanesh Groups to leave their employment.
8. Termination & Disengagement
Bhuvanesh Groups maintains a fair disengagement policy:
- Termination for Convenience: Either party may terminate the partnership upon thirty (30) days' written notice.
- Immediate Termination for Cause: Bhuvanesh Groups reserves the right to terminate immediately in cases of fraud, criminal misconduct, collection of client funds into personal accounts, or material breach of brand standards.
- Post-Termination Commission Protection: Upon termination without cause, the Partner remains entitled to receive commissions on all deals closed and paid prior to the effective termination date.